EZConnect will allow transit users across multiple counties one phone number and website to schedule paratransit and microtransit trips.
Thanks to the generous funding by ODOT, EZConnect, has developed a technology and feasibility study that outlines how multiple counties can pool resources to provide call-taking, scheduling and customer service needs for multiple partner transit agencies. By pooling their existing resources, transit agencies can enhance mobility management and serve their customers better.
The Technology and Feasibility Report along with a Needs Assessment and Technology Inventory can be downloaded here:
NEORide has received state and federal funding from ODOT's OTP2 program, FTA's EMI Grant, DOT's ATMCTD Grant and the 2023 Omnibus Appropriations Bill to help implement this project which includes:
Developing coordinated policies
Branding
A common phone system hosted at a central location
Customer profile database and eligibility management
IVR Software and trip taking
Integration with current EZfare mobile ticketing platform
Via has been selected as our Integrated Mobility Platform vendor to provide tools to schedule and managed all non-fixed route trip. Via is also currently implementing microtransit (and in some cases also paratransit) software for 8 NEORide agencies.
To keep up to date this this project and learn more, visit www.ezconnect.org.